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Study raises concerns over GP e-consultation technology “in its current format”

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  • Study raises concerns over GP e-consultation technology “in its current format”

    Study raises concerns over GP e-consultation technology “in its current format”

    Friday, 24 November 2017 13:10
  • GP consultation app launch met with some reservations

    GP consultation app launch met with some reservations

    Friday, 10 November 2017 17:35
  • ICO extends GDPR helpline with specific support for small organisations

    ICO extends GDPR helpline with specific support for small organisations

    Monday, 06 November 2017 11:40
  • New document summaries data security and protection requirements for health and care services

    New document summaries data security and protection requirements for health and care services

    Thursday, 02 November 2017 16:34
  • My Health Online system enhancements announced in Wales

    My Health Online system enhancements announced in Wales

    Wednesday, 25 October 2017 15:33

TPP2June 13 2016

GP systems supplier TPP has identified and fixed the software problem which caused incorrect QRISK2 Calculator results for some patients. However, GPs will need to contact patients whose results were wrong for reassessment, the medicines regulator has advised.

The MHRA has published an update on the investigation into the SystmOne software algorithm used to assess the potential risk of heart disease in a patient. The system had overestimated risk for some patients and underestimated it for others.

Code mapping errors have been identified, and the tool was disabled as a precaution while the error was fixed, said the MHRA. “The overall risk to the whole population of patients affected is low. GPs will contact patients who have had incorrect scores, identify those who may benefit from being reassessed and, if required, discuss different approaches individuals can take to reduce their risk of cardiovascular disease.

“In the meantime patients should continue to take their prescribed medication. If they have any questions then we would advise they speak to a nurse or doctor at their next routine review.”

Links:

MHRA announcement

MHRA notification of initial identification of problem (May 11 2016)

Today’s GP coverage of initial concerns

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